Insurance Customer Adviser

Are you looking for a new Customer Adviser job within Insurance where you can support businesses within the Care sector? Do you live in the Malton area and wanting to work for an organisation that offers hybrid working, training and development along with additional annual leave over Christmas?

We are recruiting for a forward thinking insurance business who have sites in Malton and Hull and are currently looking to increase their headcount within this key department looking after their Care and Social Welfare clients as a Customer Adviser.

What the Insurance Customer Adviser job involves

• Speaking to new and existing customers over the telephone and via email
• Processing and administration of all insurance policies within the department.
• Dealing with new insurance business administration, renewals, mid-term adjustments, claims, queries, premium financing arrangements, and any possible broking risks to insurers.
• Collecting payments in line with the Company and client expectations.
• Working on behalf of the client and liaising with Insurers as appropriate, keeping the client informed and updated at all stages
• Actively look for and acting on cross-selling and up-selling opportunities in respect of insurance broking business to enhance the Company’s offering to clients.

Skills required

• Previous experience or working within Insurance is essential
• Excellent customer service skills both written and verbal
• Fully computer literate with MS Office
• Able to learn new systems and processes

Other information

• Monday to Friday 8.30 – 5.00
• Hybrid working available after 6 months
• 24 days holiday plus bank holidays
• Additional annual leave give over Christmas and New Year
• Healthcare scheme and a death in service policy

This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency.

Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role. 

KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website  www.kdrecruitment.co.uk  where you will find all the information you need to know about how we will use and process your personal data. 

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