- Account Management: Maintain accurate records of customer accounts and payment schedules.
- Payment Collection: Contact customers to follow up on overdue payments via phone, email, and written correspondence.
- Reconciliations: Ensure accounts are correctly reconciled and discrepancies are resolved.
- Reporting: Prepare regular reports on outstanding payments and collection progress.
- Negotiating Payment Plans: Work with customers to set up structured repayment agreements where necessary.
- Experience: Previous experience in credit control, accounts receivable, or a similar financial role is preferred.
- Skills: Strong communication, negotiation, and organisational abilities.
- Attention to Detail: High level of accuracy in managing financial records.
- System Experience: Familiarity with accounting or financial software (e.g., Xero) and MS Excel.