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Junior IT Support Engineer
ABOUT PRGX
We provide the business intelligence to unlock incremental value from data and expand impact across our clients' organizations for healthier whole businesses. PRGX pioneered Recovery Audit nearly 50 years ago and is now the global leader in source-to-pay analytics and margin expansion. PRGX empowers clients in more than 30 countries with the business intelligence to recover $1.2 billion in annual cash flow, unlocking value and improving the overall health of organizations across the world. We collaborate with supplier communities to realize improved profits and deliver the tools to optimize processes, finding immediate and lasting value.
JOB DUTIES & RESPONSIBILITIES:
- Conducts audits using client data to identify errors and recover revenue
- Finds, supports, and documents audit and claims operation.
- Produces claims
- Updates claims management system
- Bills claims to client
- Reviews contracts, agreements, paperwork, and electronic documents
- Inspects and evaluates client financial information
- Provides vendors with claim back-up information
- Packages claims for vendor and/or client
- Conducts buyer, contract and document pulls as required
- Provides support for audit team.
- Actively contacts vendors as part of the claim production process
- Independently produces written correspondences to vendor inquiries.
- Analyses and assesses problems regarding client’s claims procedure and business operations based on appropriate audit concepts.
- Produces number and dollar volume of claims goals as defined by team leader and/or management.
- Adheres to the overall timing and deadline of an audit cycle.
REQUIRED WORK EXPERIENCE:
Extensive PC skills including knowledge of Microsoft Office and preferably database experience
FUNCTIONAL COMPETENCIES:
Domain/Industry Knowledge & Focus
- Understands the core concepts and tasks of recovery audit
- Familiar with assigned customer base
- Basic understanding of commercial recovery productivity
- Little to no understanding of broader industry
- Able to effectively review one project or vendor complexity level after training period
WORKING CONDITIONS:
Benefits include: Medical and Dental Schemes, Pension Scheme, Life Cover, Income Protection, 25 days holiday plus Bank Holidays, On-Line Learning Portal, Employee Assistance Programme, Subsidised Gym Membership, Eye Care, Cycle to Work Scheme, Enhanced Maternity and Paternity Pay
