- Hourly Rate: £12.00 per hr paye
- Location: Manchester City Council
- Job Type: Full-time, Temporary (3 months)
We are seeking a Business Support Officer to support our Housing Aids and Adaptations team for the next 3 months. This role is ideal for someone with excellent administration and business support skills, who can manage multiple tasks efficiently and maintain high standards of professionalism. As you will be supporting a Telephone Project relating to The Medicines and Healthcare products Regulatory Agency (MHRA), which is the UK’s standalone medicines and medical devices regulator.
Day-to-day of the role:- Provide administrative support to the Housing Adaptations team vis a new project that will be telephone based.
- Handle telephone inquiries with a professional and courteous manner.
- Respond promptly to email queries, ensuring clear and effective communication.
- Manage and maintain records and databases with high accuracy.
- Utilise strong Microsoft Office skills to create documents, reports, and presentations.
- Assist in scheduling and coordinating meetings and appointments.
- Support the team in various administrative tasks to ensure smooth operations.
- Proven experience in an administrative or business support role and call centre experience would be beneficial.
- Excellent telephone manner and communication skills.
- Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Ability to handle multiple tasks simultaneously and meet deadlines.
- High attention to detail and problem-solving skills.
- Ability to work independently and as part of a team.