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Resident Experience Assistant

Resident Experience Assistant

Dove & Hawk

Posted 9 hours ago, valid for 20 days

Manchester, Greater Manchester M17 1DJ, England

£15 per hour

Full Time

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Sonic Summary

The position is for a Temporary Resident Experience Assistant in Manchester, offering a salary of £15 per hour.
The role involves providing onsite front desk support at a build-to-rent development and assisting the lettings and property services team.
Key responsibilities include dealing with resident inquiries, handling phone queries, and ensuring the efficient operation of the parcel room.
Candidates must have previous customer service experience, ideally within hospitality or property sectors.
The position requires availability to start ASAP and operates on a 4 on 4 off shift pattern, with the potential for the temporary role to last one month or longer.

Temporary Resident Experience Assistant - Manchester - £15 per hourMy client, a globally established Real Estate Agency, are currently seeking a Resident Experience Assistant to provide onsite front desk support on a rolling temporary basis to cover sick leave.You will be assisting the lettings and property services team on a stunning build-to-rent development in Manchester. You will provide front of house support.

Duties:

Dealing with resident enquires
Answering the phone and handling queries
Ensuring the parcel room is running efficiently
Assisting within any ad hoc administration
Handling bin rotations
Assisting with inventory duties where needed

Hours:This is a 4 on 4 off shift pattern working 7am to 5pm OR 9am to 7pm (when working 4 shifts, you will be allocated the same working hours for each shift). Christmas shut down hours; no work on Christmas Day, Boxing Day, and New Years DayExperience Required:Previous customer service experience required within Customer Service roles, Hospitality or Property.AvailabilityYou will need to be available to start ASAP.This is a temporary work is rolling so it could last 1 month or extend.

Dove & Hawk is acting as an Employment Business in relation to this vacancy.

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