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Are you a venue technician within the AV industry and looking for your next step?
Are you looking for career progression in the AV indsutry?
As a Hire Coordinator, you will play a crucial role in managing equipment hire bookings for trade clients and coordinating AV equipment requests from venue partners. You will be responsible for providing optimal AV solutions, maintaining inventory records, and ensuring smooth operations between clients and internal teams.
KEY RESPONSIBILITIES
Client and Venue Management
- Process and manage equipment hire bookings for trade clients
- Coordinate AV equipment requests from venue partners
- Advise clients on optimal solutions for their events, leveraging our vast inventory
- Maintain client relationships and identify upselling opportunities
Operations and Logistics
- Maintain accurate stock bookings and availability
- Produce daily schedules for Venue Technicians
- Liaise with the warehouse team for equipment preparation and dispatch
- Troubleshoot and resolve booking conflicts or equipment shortages
Documentation and Communication
- Generate quotes and invoices for hire services
- Communicate effectively with clients and internal teams
- Prepare health and safety documentation for venue operations
Support and Development
- Provide occasional out-of-hours telephone support
- Contribute to improving hire processes and procedures
- Stay updated on new equipment and industry technologies
- Occasional assistance with on-site work and other tasks as the business requires.
REQUIRED TECHNICAL KNOWLEDGE
- In-depth understanding of audio equipment: mixers, speakers, microphones, amplifiers, and signal processing gear
- Comprehensive knowledge of visual equipment: projectors, screens, LED walls, cameras, and video switchers
- Strong grasp of lighting equipment: conventional and intelligent fixtures, control boards, and rigging systems
- Familiarity with scenic elements, staging, drapes, and truss systems
- Understanding of signal flow and basic troubleshooting for AV systems
If you believe you would be a great fit for this role, please apply today ASAP!
We look forward to recieving your CV :)
