- Become an integral part of our dynamic team, contributing to the success of our credit control operations
- Develop strong relationships with tenants, clients, and internal departments through exceptional customer service
- Gain valuable experience in a fast-paced, challenging, and rewarding real estate environment
- some credit control experience, ensuring systems and processes are followed, and legal liaison is adhered to at all times
- Proficiency in handling credit control calls and emails, attempting to contact each tenant forwarded to the credit control department prior to the authorization of legal action
- Responsible for arranging payment plans with tenants, monitoring instalments, and maintaining detailed records
- Compile and coordinate legal recovery files, liaising with our allocated third-party solicitor and providing additional information as requested
- Ensure that all credit control enquiries from internal departments and tenants are answered swiftly and professionally
- Resilience and enthusiasm to take ownership of issues and see them through to a successful conclusion
- Excellent customer service skills with an open and approachable attitude, and a willingness to build rapport with tenants, clients, and other departments
- Proficient in Microsoft Office, particularly Word and Excel, with the ability to work on your own initiative as well as part of a team