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New Clients Advisor

Douglas Scott Legal Recruitment
Posted 7 days ago, valid for 16 days
Location

Manchester, Greater Manchester M17 1DJ, England

Salary

£25,000 - £30,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The New Claims Advisor position offers a rewarding career with comprehensive training and opportunities for professional growth.
  • Candidates should possess excellent customer service skills and a basic proficiency in PC use, particularly with the Office Suite.
  • The role requires strong organizational skills, attention to detail, and the ability to work well in a team-oriented environment.
  • Applicants should have at least 1 year of relevant experience and core qualifications of GCSE Maths and English at Grade C or above.
  • The salary for this position is competitive, reflecting the skills and experience of the successful candidate.

**New Claims Advisor**Embark on a rewarding career as a New Claims Advisor, where your skills will be honed and your professional growth nurtured. This role offers a unique blend of responsibility and support, ensuring that you can thrive in a dynamic and fast-paced environment.**Benefits:**- **Comprehensive Training:** Full training provided to ensure you are well-equipped to excel in your role.- **Cutting-Edge Technology:** Work with a state-of-the-art computer system, enhancing your technical proficiency.- **Career Progression:** Opportunities for advancement for those who demonstrate commitment and capability.- **Supportive Environment:** A team-oriented atmosphere where collaboration and mutual support are paramount.**Key Responsibilities:**- Accurately input and update client details on the company’s computer system (PROCLAIM).- Gather data and input new claims and business enquiries.- Proactively complete diary tasks to support the team, including liaising with referrers, third-party insurers, and medical agencies.- Conduct attendance calls in line with quality standards, ensuring all key information is obtained and recorded.- Work towards targets and deadlines, maintaining a sense of urgency and excellent customer service.- Professionally chase paperwork and outstanding case information.- Manage medical appointments in accordance with due process.- Log insurance policies and communicate with witnesses as required.- Perform administrative tasks, including document redaction, bundle preparation, and telephone support.- Manage a high volume of work in a fast-paced setting.- Provide quality and speedy service to clients and representatives.- Meet service level standards and quality targets.- Navigate and use basic functions of case management software under supervision.- Prioritise workloads and recognise when senior intervention is needed.**Skills and Experience:**- Excellent customer service skills.- Proficiency in PC use, with basic knowledge of Office Suite (Word, Excel, Outlook).- Strong organisational skills and attention to detail.- Excellent telephone manner and fact-finding ability.- Ability to work well as part of a team.- Develop and maintain excellent internal and external relationships.- Core qualifications: GCSE Maths and English at Grade C or above (or equivalent).This role is perfect for individuals who are detail-oriented, thrive under pressure, and are eager to develop their career in a supportive and progressive environment.If you have the relevant skills and experience, please send your CV to

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.