E-commerce Manager - Private Healthcare Manufacturer

E-commerce Manager | Private Healthcare Manufacturer

£45,000 + bonus

Hybrid with travel to Manchester & South Yorkshire as required

Full Time Permanent

Are you an E-commerce professional looking to move into the private healthcare industry?

I am currently working with a private healthcare group specialising in the manufacturing of weighing solutions and surgical instruments which are distributed to the healthcare industry on a global scale. They are in an exciting period of growth with plans to add further companies in the near and mid term future and therefore are looking for an E-commerce expert to join the team.

The ideal candidate will be responsible for defining and implementing a robust e-commerce system, developing and managing the company’s e-commerce website whilst ensuring seamless integration with their business system. The role is pivotal in driving online sales, enhancing customer experience and ensuring operational efficiency.

Responsibilities:

• Develop and execute a comprehensive e-commerce strategy aligned with the company’s overall business goals.
• Evaluate and select e-commerce platforms and technologies that meet business needs, including CMS, payment gateways, and third-party integrations.
• Oversee the customization and configuration of the e-commerce platform to meet specific business requirements and enhance user experience.
• Collaborate with external vendors and service providers to ensure the timely and successful implementation of the e-commerce system
• Work with web developers, designers, and IT teams to build and maintain a high-performing e-commerce website.
• Implement SEO best practices and manage search engine marketing efforts to drive organic and paid traffic to the site.
• Ensure the e-commerce platform integrates seamlessly with enterprise resource planning (ERP) and customer relationship management (CRM) systems.
• Streamline the order fulfilment process by integrating the e- commerce platform with inventory management and logistics systems.
• Ensure the e-commerce system complies with data protection regulations (e.g., GDPR) and adheres to industry security standards.
• Monitor key performance indicators (KPIs) and prepare regular reports on e-commerce metrics, including sales, conversion rates, and customer acquisition costs.
• Analyse customer behaviour and feedback to inform strategic decisions and enhance the online shopping experience.

Requirements:

• Bachelor’s degree in e-commerce, business, Marketing, IT, or a related field
• Experience in e-commerce management, with a proven track record of successfully implementing e-commerce systems and driving online sales.
• Strong knowledge of e-commerce platforms (e.g., Shopify, Magento, WooCommerce), web development technologies, and integration with business systems (ERP, CRM).
• Proficiency in web analytics tools (e.g., Google Analytics) and the ability to interpret data to drive decision-making.
• Excellent written and verbal communication skills
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs.
• A forward-thinker with a proactive approach to identifying opportunities for improvement and growth.

If you would like to be considered for this exciting opportunity, please contact Simon Codling directly.

Recommendations:

Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £200 worth of John Lewis Vouchers for each successful recommendation.