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Principal Duties and Responsibilities:
- The accurate and timely invoicing of course fees in accordance with agreed procedures, policies, and agreements to facilitate the timely receipt of course fee income.
To ensure the integrity of registration data returned to the SLC, SAAS and SUSI. Maintaining appropriate systems to enable the efficient and accurate processing of data to be returned.
- Liaising with staff in Schools of Study, Off-Campus Division, and Student Support Services to monitor changes to student records and undertake appropriate changes to a student's, employer's, or partner organisation's fee liability.
- Maintain appropriate systems to enable the efficient and accurate processing of data and invoicing of fees. To identify and establish new systems and processes required to ensure continued data integrity and meet the requirements of changing funding regulations.
- Maintain key departmental databases and student records within the central Student Information Records System, ensuring the integrity and validity of the University's student records data.
- To undertake the assessment of student fee statuses to establish student eligibility to pay home or international fees, based on their immigration status. Enabling the university to comply with UKVI requirements and the accurate submission of HESA/HESES funding returns.
- Maintain accurate and secure records, including contracts, financial records, changes of student status, immigration and related personal documents, and assessment outcomes to ensure compliance with regulatory and audit requirements.
- To contribute to the wide range of day-to-day operational activities of the Academic Fees and Invoicing function in accordance with standard operating procedures and with minimal supervision.
- · Respond to enquiries from students, staff, and sponsors regarding invoicing, fee liability, funding eligibility, fee status, and outstanding debts. Providing relevant advice and guidance to resolve issues and concerns.
- To interview students when necessary, being sensitive to their needs and respecting confidentiality.
- Maintain a current, up-to-date knowledge of regulations and policies relevant to the work of the section and apply them as appropriate; Education (Fees and Awards) Regulations, University Course Fee Policy, UKVI regulations, Partnership Financial Agreements, ESFA funding regulations, etc.
- To prioritise and plan work to achieve multiple conflicting deadlines within limited time frames whilst maintaining the accuracy and validity of data.
- Maintain confidentiality in all aspects of the university's business to ensure the integrity and credibility of the university is maintained and protected. Maintaining integrity and confidentiality of data in compliance with data protection regulations.
- Utilise available information technology in the execution of the section's work and contribute to the development of new processes required to meet the responsibilities of the section.
- To liaise with and advise other departments/units on issues relating to course fees, student fee liabilities, student funding regulations, fee status assessments, and changes to student records.
- To participate in appropriate staff development activities.
- To participate in the implementation of the university's equal opportunities and diversity policy.
- To undertake such duties as may reasonably be expected within the scope and grading of the post. This may involve providing temporary cover for colleagues working at a higher or lower grade.
- To be professional, cooperative, and flexible in line with the needs of the post, the service, and the university.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
