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OTC Associate

ClearCourse
Posted 12 hours ago, valid for 24 days
Location

Manchester, Greater Manchester M17 1DJ, England

Salary

£20,000 - £24,000 per annum

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Contract type

Part Time

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Sonic Summary

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  • ClearCourse is seeking an OTC Associate for a Fixed Term Contract in Manchester, offering a hybrid work model with two days in the office per week.
  • The role requires a minimum of 2 years of experience in O2C, Accounts Receivable, or Credit Control, and involves managing customer relationships and resolving queries.
  • Key responsibilities include chasing overdue customers, performing reconciliations, and ensuring accurate payment allocations across multiple entities.
  • Candidates should possess strong computer skills, particularly in accounting software and Excel, along with excellent communication abilities.
  • The salary for this position is competitive, reflecting the candidate's experience and the responsibilities involved.

Company description:

ClearCourse

Job description:

OTC Associate / Credit Control / Accounts Receivable

Fixed Term Contract

Manchester (M2 3NG)

Hybrid (2 days per week in office)

Are you a Credit Control expert looking for an engaging role, working with a crack team of Account Receivable specialists in a fast growing Technology company? 

You will get the opportunity to undertake the day-to-day O2C activities including identifying overdue customers and chasing proactively, performing customer statement reconciliations, payment allocations, processing and resolving customer queries, and identify potential risks of losses. This role will give you lots of variety as you will be spanning across multiple of our entities, supporting and partnering them and playing a key role in the successful collections of payments. 

The main responsibilities would be:

  • Ensure all assigned ledgers are proactively chased within their terms of payment
  • Assist Sales Ledger Associate with allocation queries, obtaining remittances where needed, ensuring all payments and credits are accurately cleared on the accounts
  • Ensuring that any cash collection problems are promptly reported to O2C Lead, and appropriate action is taken
  • Supporting a paperless environment managing Customer Master Data for accuracy, obtaining correct email addresses for customers to ensure invoices and statements are received
  • Managing relationships with customers in their day-to-day activities ensuring that all requests made by customers are resolved in a timely manner

Desirable attributes and experience:

  • Minimum of 2 prior years of experience in O2C/Accounts Receivable/Credit Control function
  • An understanding of Account Receivable and credit control processing activities
  • Experience in resolving customer queries promptly and accurately
  • Experience of managing medium to large ledgers with volume chasing by phone, email, and letter
  • Computer skills including the ability to operate computerised accounting, spreadsheet (Excel), and email (Outlook) at a proficient level
  • Excellent written and verbal communication skills
  • Accuracy and attention to detail

Are you ready to take your next step or know someone who is? Apply to ClearCourse today!

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By applying, a Reed account will be created for you. Reed's Terms & Conditions and Privacy policy will apply.