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Senior Customer Insight Analyst

The Candidate Ltd
Posted a day ago, valid for a month
Location

Manchester, Greater Manchester M17 1DJ, England

Salary

£40,000 - £48,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Join a unique and innovative group that has experienced significant growth in recent years as an experienced Analyst in their established Data team.
  • The role involves driving data-informed decision-making, analyzing customer data, and reporting on performance to identify areas for improvement.
  • Candidates should have a proven experience of at least 5 years in a senior Data/Analytics role, preferably with experience in eCommerce or Retail.
  • Proficiency in analytical tools such as GDS, Tableau, and Power BI is required, along with excellent stakeholder management skills.
  • Apply today to be part of an upcoming data project and contribute to optimizing reporting methodologies and dashboards.

Join a truly unique and innovative group, leading their industry, having experienced considerable growth over recent years.

We are seeking an experienced Analyst to join an established Data team and work closely with a highly-regarded in-house customer marketing team. This role will drive data-informed decision-making across the department and play a pivotal part in an upcoming data-project.

Apply today to find out more.

Responsibilities:

- Analyse & understand customer data to share trends and insight

- From large data sources, use analytical tools to uncover meaningful insight and share with the wider team

- Report regularly on performance and highlight areas of improvement

- Continually aim to optimise reporting methodologies and dashboards

- Champion new data tool as part of a wider Data related project across the business

- Create models that can forecast trends and understand customer behaviour

- Identify areas of weakness and potential growth across channels and share with necessary stakeholders

Requirements:

- Proven experience in a senior Data/Analytics role (ideally 5+)

- Experience working for a business with large data set preferably from an eCommerce/Retail background however this is not essential

- Hands-on experience with GDS, Tableau & Power BI

- Excellent stakeholder management skills and ability to work effectively at varying levels

Please note due to high volumes of applications unfortunately we are not always able to respond to all unsuccessful applicants. However we wish everyone who applies the? very best with their job search.?

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.