- Generate and distribute relevant pre-works correspondence to residents before the works begin, including introduction letters; Getting to Know You letters; intro leaflets; 14 day notices; 7 day notices; 48/24 hour notice.
- Carry out tenant inductions and pre-works/āgetting to know youā surveys prior to work commencing in homes and pass relevant information to site management teams.
- Carry out choice events/individual consultation with tenants regarding future work, and coordinate tenantās choices as appropriate to scheme, as required
- Record and monitor no access, reporting three times no access to client.
- Record and monitor refusals. Ensure relevant forms completed .
- Agree appropriate liaison and future access arrangements with residents.
Back to searchTenant Liaison Officer
Meridian Business Support
Posted 7 hours ago, valid for 5 days
Manchester, Greater Manchester M17 1DJ, England
Ā£28,000 - Ā£33,600 per annum
Part Time
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Sonic Summary
- Meridian Business Support is seeking a Tenant Liaison Officer for a social housing contractor in Greater Manchester.
- The role involves supporting the Site Manager in maintaining positive relationships with residents during refurbishment and maintenance projects.
- Key responsibilities include generating pre-works correspondence, conducting tenant inductions, and coordinating tenant consultations regarding future work.
- The position requires previous experience in a similar role, although the specific number of years is not mentioned.
- The salary for this position is not explicitly stated in the job description.
