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Business Analyst - Call Centre exp

Rullion Limited
Posted 7 hours ago, valid for 22 days
Location

Manchester, Greater Manchester M24WU, England

Salary

£500 - £530 per day

Contract type

Full Time

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Sonic Summary

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  • Rullion is seeking an experienced Business Analyst for a 3-month initial contract focused on call centre transformation.
  • The role requires proven experience in call centre transformation projects and strong knowledge of Lean Six Sigma methodologies.
  • The successful candidate will engage with stakeholders to gather and document requirements, driving process improvements and operational efficiency.
  • The position is based in Central Manchester, requiring office attendance approximately twice per week.
  • The day rate for this role is up to £530 per day, with the contract being outside IR35, and relevant experience is essential.

Business Analyst with Call Centre transformation experience needed!

Rullion are seeking an experienced Business Analyst for an exciting 3-month initial contract (outside IR35). The successful candidate will play a critical role in transforming our call centre operations, leveraging expertise in Lean Six Sigma methodologies to drive process improvements and operational efficiency.

Essential Requirements needed:

Proven experience as a Business Analyst in call centre transformation projects.
Strong knowledge of Lean Six Sigma and process improvement techniques.
Ability to engage with stakeholders at all levels to gather and document requirements.

Office location: Central Manchester (circa twice per week)
Day rate: Up to 530 per day Outside IR35 DOE

Please reach out if you have the following experience!

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

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