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Service Delivery Analyst
New opportunity to join a growing organisation based in Central Manchester on a Hybrid basis
- Manchester city centre based organisation
- Service Delivery experience required
- Salary up to £30,000
- Benefits include hybrid working, opportunity to implement the ITIL methodology and join a growing business with endless growth chances
About the client;
My client is a leading organisation, that enable their customers to have access to centres across the UK. Their mission is to ensure all their customers have the necessary opportunities to partner with leading organisations to further their skills and ensure they're getting the best service they can obtain.
What you will be doing
You will be an integral part of the organisations implementation of the ITIL framework, ensuring resolution and minimising disruption to users and operations. You will also be a trusted part of the support process, communicating with vendors to ensure that there is a process for creating resolutions and seeing issues through to completion.
We need you to have
- ITIL certification
- Service delivery experience
- Experience of supporting users with vendors
To be considered..
Please either apply by clicking online or emailing me directly to . For further information please call me on 01244 567 925 / 07880 358 143. I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.
Key skills...
ITIL, Service Delivery, Vendor management
