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Customer Service

Axon Moore
Posted 7 hours ago, valid for 22 days
Location

Manchester, Lancashire M24 5AS, England

Salary

£25,000 - £30,000 per annum

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Contract type

Full Time

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Sonic Summary

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  • The position of Customer Service & Administration Assistant requires a commitment of 37.5 hours per week, including weekend work.
  • Candidates should be available for training Monday to Friday for the first 8-12 weeks.
  • The role offers a competitive salary and involves handling customer service queries and supporting the administration team.
  • Ideal applicants should have strong communication skills, attention to detail, and proficiency in Microsoft Office, particularly Excel and Outlook.
  • Experience is not explicitly stated, but a self-starter attitude and ability to thrive in a fast-paced environment are essential.
Job Title: Customer Service & Administration Assistant
Position: Customer Service & Administration Assistant
Hours: 37.5 hours per week, Monday to Sunday, 5 out of 7 days to be worked (weekend work required)
Training: Must be available Monday-Friday for training for the first 8-12 weeks
Salary: Competitive salary

About the company :
Axon Moore is working with large businesses in the North-West as they seek to strengthen their customer service team. With a market-leading brand in the UK and recent expansion overseas, this Manchester-based business has strong plans for growth and an exciting strategy to fulfil it. The successful candidate will be a part of a dynamic and forward-thinking culture.



About The Role:
This is an exciting new opportunity to join a dynamic and ambitious team.
You will be involved in handling customer service queries via email, as well as supporting the administration team with processing orders and conducting thorough checks to ensure purchases are correct and compliant. Additional administrative tasks related to purchases and after-sales will also be part of the role.

So here is what we are looking for:
  • Self-starter
  • Excited by working in a fast-paced environment
  • Organised
  • Driven to take on a variety of tasks
  • Good knowledge of Microsoft Office, especially Excel and Outlook
  • Strong communication and telephone skills
  • Excellent written communication
  • Willing to learn
  • Attention to detail
Benefits:
  • Competitive salary
  • Free electric car charging
  • Incentives & rewards
  • Discount at partner companies
  • Rapidly expanding, healthy business with ample opportunities
  • Training opportunities
  • Opportunity to get involved in exciting and new projects
Extra Benefits:
  • Discounted gym membership
  • Team social events budget available to all
  • Monthly & annual bonuses, incentives & rewards
  • "Buy more holiday" scheme + accrue extra for length of service
  • Healthcare cash plan
  • Cycle-to-work scheme

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