Parts Advisor

Permanent position, standard working hours, achievable bonus scheme in place, 30 days holiday, Pension contribution, accessible, parking on site
We are working with a commercial vehicle dealership based across multiple locations, to recruit an experienced Parts Advisor to join their team in Manchester
We welcome applications from automotive backgrounds, current parts advisors, parts executives, within aftersales, trad parts or motor trade experience would be considered.

Duties of the Parts Advisor role:

• Responsibilities include handling incoming calls, serving front counter customers and supporting the workshop technicians with parts orders or queries
• Managing the end-to-end process of daily business, from point of order to making parts ready for delivery and communicating with customers/other dealers to ensure customer satisfaction and an effective parts service
• Same day deliveries as relief driver, as and when required to support full time driver due to volume of orders
• This role is a varied and interesting from being involved in resolving complex parts related queries to up selling into our service team and workshop, no two days are the same

What we need from you for the Parts Advisor role:

• Experience in truck or automotive industry
• Customer service, satisfaction and communication skills
• Inventory control skills
• Organised and analytical approach to customer queries
• Proactive up selling, maximising all sales opportunities
• Strong admin and computer literacy skills
• Attention to detail

Benefits of the Parts Advisor role:

• Permanent position,
• Standard working hours,
• Acheivable bonus scheme in place,
• 30 days holiday,
• Pension contribution,
• Accessible,
• Parking on site

If you are interested in this role, please APPLY or if you would like a private and confidential chat, please contact Maisie Cope at E3 Recruitment.