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Account Manager - Loyalty Programmes

Account Manager - Loyalty Programmes

WüNDER_TALENT

Posted a day ago, valid for a month

Manchester, Greater Manchester M17 1DJ, England

Full Time

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Sonic Summary

The position is for an Account Manager in Customer Success based in Manchester, offering a hybrid work model with one day a week in the office.
The salary for this role is £60,000 per year.
Candidates should have extensive experience in Customer Success or Account Management, particularly within loyalty tech, MarTech, or SaaS.
The role involves leading a Customer Success team, managing client relationships, and driving enterprise client success by optimizing loyalty programs.
Ideal candidates are commercially astute, possess strong analytical and communication skills, and have hands-on experience with enterprise loyalty initiatives.

Account Manager - (Customer Success) - Manchester - Hybrid (one day a week in the office) - £60k

Our client, a fast-growing SaaS loyalty and rewards platform, seeks an Account Manager to lead their team and drive enterprise client success. You’ll oversee client relationships, shape strategy, and ensure loyalty programs deliver ROI.

Key Responsibilities:

Lead and grow the Customer Success team.
Act as a strategic advisor to enterprise clients.
Manage the client lifecycle, from onboarding to expansion.
Drive retention, growth, and process optimization.
Analyze data and align client needs with company goals.

Ideal Candidate:

Extensive experience in Customer Success/Account Management (loyalty tech, MarTech, or SaaS).
Hands-on experience with enterprise loyalty initiatives. - Essential
Proven team leader with strong analytical and communication skills.
Commercially astute and client-focused.

Benefits:

Remote flexibility, competitive pay, and career growth.
Work with top brands and shape a scaling company

Apply now in a few quick clicks

Account Manager - Loyalty Programmes

Head of Marketing - Manchester

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Head of Marketing and Communications