Business Development Manager responsibilities :
- Work closely with the operations Manager and Sales Director to implement the sales strategy and business plan for the area, making best use of C&D fleet capacity to collect from prospect customers.
- Achieve and exceed sales targets in line with our growth plans across all services.
- Define and manage customer prospects to maximise sales growth.
- Demonstrate strong knowledge of our product portfolio and all associated features and benefits and to tailor those benefits to the needs of the customer.
- Producing regular sales reports and pipeline activity reports
- To oversee and ensure the smooth running of accounts placed in your ownership
- Create relationships with customers and prospects, becoming a trusted advisor
- Educating customers about our business solutions.
- Analysing consumer needs and developing innovative solutions.
- Reach out to existing accounts brought on historically and enquire about their changing needs or additional opportunities to upsell services
- Practice effective sales management techniques
- Liaise with clients who express concerns, complaints or issues
- Appropriately communicating development progress and any issues internally and with clients • Managing the client’s expectations regarding onboarding new services
- Working with credit control & billing team to manage account spend, balances, overdue invoices and invoice disputes.
Day to Day Duties
- Prospecting new leads
- Updating pipelines
- Setting and attending sales meetings
- Closing deals
- Liaising with relevant dept to ensure account is setup and trades correctly