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Client Relationship Manager
Location: Manchester, Leeds, or Birmingham
Salary: Competitive
My client, a prestigious global law firm renowned for delivering exceptional legal services and innovative solutions to clients worldwide are looking for a talented and driven Client Relationship Manager to take ownership of a portfolio of strategically important global clients in the financial services sector. This role can be based in either Manchester, Leeds, or Birmingham and offers an exciting opportunity to work within a dynamic and collaborative environment.
Key Responsibilities:
- Collaborate with Client Relationship Partners globally to create robust client plans with clear outcomes and objectives. Drive work-winning strategies and initiatives for assigned clients.
- Take ownership of the client feedback strategy, share findings with internal stakeholders, and identify areas for improvement. Celebrate successes and implement enhancements based on feedback.
- Work with internal teams to provide bespoke reports, management information, technology solutions, and value-add initiatives for clients. Share client and sector insights and knowledge with key internal stakeholders across jurisdictions.
- Build collaborative relationships at all levels within the client portfolio to enable proactive opportunity spotting. Drive best practices and ensure a consultative approach in all interactions.
- Develop and execute strategic initiatives to enhance client relationships, leveraging a deep understanding of the financial services sector and global market trends.
About You:
- Previous experience in a client relationship, key account, client development, or business development role, ideally within a law firm or professional services sector.
- Excellent communication skills with the ability to persuade and influence stakeholders. Strong commercial understanding and the ability to prioritize effectively.
- Demonstrated ability to work with global teams and understand international business dynamics.
- Proactive and consultative approach to client management, with a focus on building long-term, strategic relationships.
- Able to work collaboratively with internal teams and clients, driving best practices and sharing insights across jurisdictions.
Why Apply:
- Develop your career with a leading global law firm known for its commitment to excellence and innovation.
- Work within a supportive and collaborative team, contributing to the firm’s strategic growth and client success.
- Play a key role in driving client relationships and business development initiatives, directly impacting our global client portfolio.
Equal Opportunities:
As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunity employer, we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.
