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- Build and maintain strong, professional relationships with clients and stakeholders.
- Manage live projects from initiation to completion, ensuring timely and successful delivery.
- Actively seek out new business opportunities within the golf and leisure sector.
- Work closely with leadership to develop and implement strategies for growth.
- Monitor and achieve KPIs and sales targets.
- Collaborate with internal teams to drive customer satisfaction and retention.
- Conduct site visits to maintain and strengthen customer relations.
- Oversee customer accounts, including invoicing and cash flow, in collaboration with the finance team.
- Represent the company professionally, ensuring a high standard of customer service at all times.
- Experience & Skills:
- Proven experience in account management or customer relationship roles.
- Strong interest in the golf and leisure industry.
- Excellent written and verbal communication skills.
- Ability to manage multiple projects and priorities effectively.
- Proficiency in IT and project management tools (experience with Monday.com is advantageous).
- Personal Attributes:
- Self-motivated with a positive, confident approach.
- Strong decision-making and problem-solving skills.
- Ability to work independently or as part of a team.
- Professional appearance and demeanor.
- Additional Requirements:
- Full, clean driving license.
- Flexible and adaptable to the business's evolving needs.
