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Head of CRM 12 Month FTC

Harnham - Data & Analytics Recruitment
Posted 20 hours ago, valid for 22 days
Location

Manchester, Greater Manchester M17 1DJ, England

Salary

£48,000 - £57,600 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An incredible opportunity to join the world's leading home security company as a Head of CRM is available on a 12-month fixed-term contract.
  • The position is hybrid, requiring two days a week in Manchester, with a salary range of £65,000 - £70,000.
  • The successful candidate will manage two executives and collaborate with the acquisition team to enhance customer retention and loyalty.
  • Candidates should possess direct-to-consumer experience, line management experience, and familiarity with CRM tools, preferably Braze.
  • To apply, interested individuals should send their CV to Rina Raka at Harnham via the provided link.

Head of CRM (12 Month FTC) Hybrid (2 x a week in Manchester) £65,000 - £70,000

An incredible opportunity to join the world's leading home security company as a Head of CRM!

THE COMPANY

A global brand, offering home security, is seeking a Head of CRM to come into the business and drive strategy for the customers. This is a huge opportunity to join in and lead strategy in CRM. If you want to be the Voice of the Customer, this role is for you!

THE ROLE

As a Head of CRM, you'll be managing 2 executives, working closely with the acquisition team to run the retention side of things and overseeing how to improve loyalty within the company. Your role will involve developing and analysing campaign performance to drive growth of the company.

YOUR SKILLS AND EXPERIENCE

  • D2C experience
  • Line management experience
  • Experience of CRM tool (Braze is preferable)

THE BENEFITS

  • £65,000 - £70,000

HOW TO APPLY

Please register your interest by sending your CV to Rina Raka at Harnham via the Apply link on this page

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.