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We are inviting applications for Business banking Relationship Officer position for an international Bank based in Manchester . This position to target SME/Corporate clients in Manchester and catchment areas , Here are the deials of the position :
Area of responsibility:
- Acquire good quality business banking customers across the below identified segments in your catchment areas (as defined by the bank)
- Exporters and importers
- High value local businesses (high value to be defined by the bank from time to time)
- Generate leads through research, developing connect with various market participants and develop a database of prospective clients, segmented by size of business.
- Research the client and sector to identify possible client needs and solutions of the bank to offer .
- Generate leads through introducers, CA, solicitors to develop a database of prospective clients, segmented by size of business.
- Look at setting up meetings for you and more senior colleagues.
- Build and execute a tactical plan to achieve the budgeted objectives of new customer acquisitions, income generation
- Work diligently on the client level data provided centrally, by meeting the clients
- Daily client engagements (including face to face and telephonic meetings) to be done per thresholds defined by the reporting authority
- Active participation in community events, industry forums to generate new business opportunities
- Coordinate with Branch Manager to execute the Bank strategy.
- Furnish daily business information to the reporting authority
- Record and report all client engagements to the reporting authority on a daily basis in a manner asked for by the reporting authority.
- Plot the market opportunity and work towards increasing the banks market share in the identified segments
- Liaise with the internal stakeholders, introducers and existing customers to originate referrals for new customer acquisition
- Facilitate competitor, market and customer intelligence to various Bank's stakeholders
- Processing of all documentation for on-boarding and servicing of customers in line with the processes defined by the bank
- Liaise with the base branch / branches to ensure high levels of servicing to the clients
- Manage client expectations and escalations by liaising with various internal departments
- Undergo all the mandatory learning modules
- Cross sell NR and UK personal banking solutions
Key Skills and Knowledge Requirements:
- Willingness to go to market daily
- Sound understanding on SME and/or Business clients
- Selling, Negotiating, Networking Management skills.
- Strong presentation skills; ability to communicate with all levels in an organization.
- Disciplined approach to documentation, deal execution and client follow up.
- Self-motivated and self-driven
- Good interpersonal skills and team player
- Willingness to travel
- Functional knowledge of FX markets, trade finance (letter of credit, bank guarantees, LCs, documentary collections)
