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Customer Service / Renewals Agent

Customer Service / Renewals Agent

Posted 6 hours ago, valid for 6 days

Manchester, Greater Manchester M17 1DJ, England

£20,000 - £24,000 per annum

Full Time

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Sonic Summary

The Customer Service/Renewals Advisor position is located in Manchester City Centre with a basic salary of £25,000 and an OTE of up to £29,000.
The role offers a Monday to Friday work schedule with hours from 10am to 6:30pm, and 10am to 4pm on Fridays, ensuring no weekend work.
Key responsibilities include making calls to existing clients to review or renew services and providing world-class customer service.
Candidates are expected to have a strong understanding of the business and the ability to communicate effectively at all levels.
The position does not specify a required year of experience, but it emphasizes the importance of meeting performance targets and delivering knowledgeable service.

Customer Service/Renewals Advisor - Manchester City Centre - £25,000 basic OTE of up to £29,000 - Monday to Friday

Start Date: ASAPRole: Customer Service/Renewals AdvisorLocation: Manchester City CentreSalary: £25,000 OTE up to £29,000Hours: Monday to Thursday 10am - 6:30pm Friday 10am - 4pm - NO WEEKENDS!Benefits of the Customer Service/Renewals Advisor:Competitive starting salaryUncapped commission (Realistic OTE £29,000)25 days holidaysPensionLife AssuranceModern offices based in central Manchester city centreThe role of Customer Service/Renewals Advisor:Making calls to existing clients in order to review/renew current servicesProviding customers with world class customer serviceMeeting all agreed performance targets setHaving an excellent understanding of the business in order to provide customers with a knowledgeable serviceAbility to communicate effectively at all levels

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