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Customer Service RepresentativeWe are currently seeking a Customer Service Representative for our client, a leading organisation in the industry. As a Customer Service Representative, you will play a key role in providing exceptional service to our client's valued customers.Responsibilities:
- Responding to customer inquiries and resolving issues promptly and professionally.
- Managing customer communication through various channels, including emails and eBay messages, using a platform called e-desk.
- Handling approximately 60 messages per day, ensuring efficient and accurate responses.
- Responding to offers and managing returns, including accepting or declining offers.
- Handling heavy boxes as part of the customer service process.
Requirements:
- Strong English literacy skills are essential for effective communication with customers.
- The position starts on 7th October (Monday) and is expected to continue for an initial duration of 2 months, with the potential for extension.
- Working hours for this role are Monday to Friday: 8am to 4pm (full office based)Join our client's team and contribute to their commitment to outstanding customer service. Apply now!Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
