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Position: Customer Service Representative
Location: Manchester
Salary: 24,500
Enjoy the Best of Both Worlds - HYBRID WORKING Opportunity!! Work 2 Days from the Comfort of Your Home Each Week!
At our thriving company situated in, Manchester, we're in search of an exceptional individual to join our Customer Service team. Are you a proactive troubleshooter with a cheerful disposition? If so, you might be the perfect fit for our close-knit team. We're committed to nurturing our employees and believe in equipping them with unparalleled training to help them become the very best versions of themselves. Plus, we'll provide you with complimentary fresh fruit to support your well-being.
As a key member of our team, your responsibilities will include supporting new customers as they acclimate to our company, swiftly and effectively resolving customer issues, delivering exceptional customer service, ensuring SLAs (Service Level Agreements) are met, maintaining strict compliance processes, and adeptly communicating with customers both over the phone and through written correspondence.
In addition, you should be adaptable, ready to tackle specific projects or tasks as directed by management, and possess a strong desire to acquire new skills and advance within our organisation.
What We Seek in an Ideal Candidate:
* Prior experience in a customer service role
* A proactive problem-solving mindset
* Exceptional written and verbal communication abilities
* A sincere drive and passion for assisting others
Join our dynamic team in Manchester and embark on a fulfilling career in customer service. We look forward to hearing from you!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
