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- Accurately input and manage customer orders, collaborating with internal teams to ensure smooth delivery.
- Handle enquiries, resolve complaints, and maintain strong relationships by delivering exceptional service.
- Analyse workflows, document processes, and recommend improvements to boost productivity.
- Track and analyse data to identify trends and provide insights for continuous improvement.
- Strong communication and attention to detail.
- Proficiency in Microsoft Office; CRM experience is a bonus.
- Analytical mindset with the ability to manage multiple tasks.
- Team player with a proactive approach to problem-solving.
- Competitive salary of £26,000.
- Opportunities for professional growth and development.
- A supportive, collaborative team environment.
