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Customer Service and Supply Chain Administrator (FTC)
Fixed Term Contract until October 2025
£29,000 (pro rota)
Adecco Manchester are delighted to be recruiting on behalf of a valued client for a Customer Service & Supply Chain Administrator to join their team in Stretford, Manchester.
This position provides essential support across both Customer Service and Supply Chain functions, assisting with order management, supplier coordination, and customer communications. The successful candidate will be joining a collaborative and friendly team in a well-established business.
Key Responsibilities:- Order Management Support: Prepare order summaries for Account Managers by extracting and formatting data in Excel, identifying overdue or at-risk orders.
- Customer Communication: Respond to customer queries regarding delivery schedules, providing clear and professional updates via email, and sometimes telephone.
- Delivery Confirmation: Verify shipment details, retrieve proof of delivery when needed, and update customers accordingly.
- Supplier Coordination: Follow up with suppliers for order acknowledgements and delivery updates, ensuring accurate records in the system.
- General Administration: Filing, updating logs, shredding documents, answering calls, and directing inquiries as required.
- Excel Proficiency - Confident using templates, sorting/filtering data, and managing spreadsheets.
- Strong Communication Skills - Professional telephone manner and good written English for customer correspondence.
- Highly Organised & Detail-Oriented - Ability to manage multiple tasks efficiently.
- Advantageous Experience - Previous experience in customer service or supply chain is beneficial, but not essential. Full training on ERP system functions will be provided.
?? Location: On-site in Stretford (office based)? Hours: Monday to Friday, 8:30 AM - 5:00 PM ?? Contract Duration: Until October
This is a fantastic opportunity for someone looking to gain valuable experience in a professional environment. If you are proactive, eager to learn, and enjoy working in a fast-paced setting, we would love to hear from you!
To apply or for more information, please get in touch.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
