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An opportunity has arisen for a Temporary Customer Service Advisor in the health care industry, primarily focused on providing exceptional customer service and ensuring customer satisfaction.
Client Details
Our client is a prominent health care organisation based in Manchester, boasting a team size of over 5,000 dedicated professionals. They are highly respected within the industry for their commitment to delivering top-notch services.
Description
As a Temporary Customer Service Advisor you will be:
- Resolving customer inquiries promptly and professionally via multi-channels.
- Managing customer records and updating details as necessary.
- Proactively identifying customer needs and providing appropriate solutions.
- Coordinating with the health care team to ensure customer satisfaction.
- Handling and resolving customer complaints.
Profile
A successful Temporary Customer Service Advisor should have:
- 1 year experience within a customer service/contact centre role
- A strong commitment to providing excellent customer service.
- Good communication skills, both written and oral.
- Proficiency in using customer relationship management (CRM) systems.
- Ability to work well in a team and independently.
- Can commit to a 3 month temporary role.
Job Offer
In return, our client can offer:
- Weekly pay
- Good working patterns
- Possibility to be made perm
- Central location within Manchester
