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An exciting opportunity for a Collections Advisor to join a well established financial services business, based in Denton. You will be working within the Collections team, speaking to existing customers, help getting them back on track with their payments and setting up payment plans.
Client Details
Our client are a well established financial services business based in Denton, they are currently going through a period of growth and are looking for Collections Advisors to join their Collections team. Our client offers great career progression, competitive salary and excellent benefits.
Description
Duties of the Collections Advisor will be:
- As a Collections Advisor you'll be supporting customers with queries
- You'll work with customers over the telephone, giving them essential support and dealing with a wide range of disputes and queries.
- Setting up payment plans
- Maximise collections activity
- Problem and query resolution
- Ability to manage and prioritise workload
Profile
The successful candidate will have the below skills:
- To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
- Ability to work well under pressure.
- Experience in a customer focused role is preferable.
- Excellent verbal and written communication skills.
- Strong IT skills
Job Offer
Salary 22,308 OTE up to 35,000
Great company benefits
All applicants will undertake DBS / CCJ checks prior to employment
