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Collections Agent - £35k OTE
Monday-Friday 9am-5pm (optional overtime available on Sat)
£24,000-£26,000 + monthly bonus £30,000-£40,000 OTE
Permanent, full time.
Do you have experience working in a collections, credit control or debt recovery role?
If you do, please read on as we are proud to be representing a leading financial services business based in the Manchester area that is looking to grow its collections team.
We are looking for down to earth, driven, and professional individuals to join their team. Fully paid training will be provided, and this will allow you to unleash your true potential.
We are constantly looking for talented individuals to join us on our ever exciting journey which is ran by a team of industry experts driving the business forward but who also regularly look at ways to improve you and the others around you to progress, develop and move forward with your career.
Collections Agent Responsibilities:
- You will be dealing with inbound calls from customers to recover outstanding debts.
- Handle difficult conversations with customers in a professional and empathetic manner.
- Accurately input information taken during your conversations on to the CRM system updating customer progress and details.
- Following compliance and regulations set out by the business.
- Working towards team and individual targets surrounding collections.
- Dealing with customer payment details and negotiating agreements.
- Constantly strive to deliver an excellent level of customer service.
Collections Agent benefits:
- Fully paid training
- Excellent opportunity for progression
- Monthly bonuses
- Pension contribution
- Holiday entitlement
- Free parking
Interested in knowing more?
CLICK APPLY.
Successful applicants will be required to complete CCJ/DBS and other background checks prior to starting employment.
