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Student Experience Coordinator

Brook Street UK
Posted 17 hours ago, valid for 6 days
Location

Manchester, Greater Manchester M24WU, England

Salary

£24,000 - £28,800 per annum

info
Contract type

Full Time

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My client based within the Education Sector are looking for an experienced highly organised and detail-oriented Student Experience Coordinator to join their team on a temporary on going basis. You will be responsible in coordinating examination boards and managing academic cases, ensuring a high standard of student experience and adherence to institutional policies.

ASAP Start
£17.38
Monday to Friday
Key Responsibilities:


  • Examination Board Coordination:
    • Coordinate the logistics and successful delivery of examination boards, ensuring all processes are followed accurately and on time.
    • Provide senior support to Summary Disciplinary Panels, facilitating communication and documentation.
  • Management of Appeals and Academic Malpractice Cases:
    • Oversee the coordination of all Appeals and Academic Malpractice cases, ensuring compliance with institutional guidelines.
    • Review and analyse appeals, complaints, and academic malpractice cases, assessing evidence and preparing reports as necessary.
  • Case Load Management:
    • Manage and maintain an organized case-load for all Academic Conduct and Disciplinary (ACD) related work, ensuring timely responses and resolution of issues.
    • Liaise with relevant stakeholders, including academic staff and students, to ensure effective communication and support throughout the process.
  • Administrative Support:
    • Assist with the documentation and record-keeping related to examination boards, appeals, and disciplinary cases.
    • Contribute to the continuous improvement of processes related to teaching, learning, and student experience.

  • Qualifications:

    • A relevant degree or equivalent experience in higher education administration or a related field.
    • Strong understanding of academic policies and procedures, particularly in relation to examinations and student conduct.
    • Excellent analytically skills, with the ability to review complex cases and synthesise information effectively.
    • Exceptional organisational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines.
    • Strong interpersonal and communication skills, with a commitment to providing high-quality support to students and staff.

    Please apply today or call Zoe on 07515325187

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    In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.