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Technical Customer Engineer

Cooper Lomaz Recruitment
Posted 11 hours ago, valid for 14 days
Location

Manchester, Greater Manchester M17 1DJ, England

Salary

£41,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position of Technical Customer Engineer is available, covering Manchester, Leeds, and Birmingham, with a salary of up to £41,000 per annum plus bonus.
  • Candidates should have an Associate's degree or equivalent in Mechatronics, Electrical, or Mechanical Engineering and a minimum of five years of hands-on experience in a Field Service or Technical Support role.
  • The role involves providing technical support, performing installations and maintenance, and collaborating with internal teams to enhance customer experiences.
  • Key responsibilities include training customers, conducting on-site tests, and assisting in exhibitions while identifying new business opportunities.
  • The position offers competitive pay, overtime benefits, a fully expensed company car, and opportunities for career progression within a global organization.

Technical Customer EngineerLocation: Covering Manchester, Leeds, Birmingham - Home-BasedSalary: Up to £41,000 per annum + Bonus

Are you a skilled Technical Customer Engineer with a strong electrical background and experience in installation, servicing, and customer support?

Do you thrive in a field-based environment, working across multiple locations with a high level of autonomy?

If so, we want to hear from you.

The Role:

As a Technical Customer Engineer, you will be responsible for providing technical support to customers, carrying out installations, maintenance, and troubleshooting across the UK. You will work closely with internal sales and engineering teams, ensuring seamless customer experiences while maximizing product efficiency.

Key Responsibilities

  • Installation and commissioning of specialist systems at customer sites
  • Performing preventive maintenance, repairs, and troubleshooting on demand
  • Training customers on equipment operation and best practices
  • Conducting on-site tests and supporting application engineering
  • Collaborating with sales teams to identify new opportunities and upsell service contracts
  • Assisting in exhibitions, open houses, and customer demonstrations

What We Are Looking For:

  • Associate's degree or equivalent in Mechatronics, Electrical, or Mechanical Engineering
  • Five or more years of hands-on experience in a Field Service or Technical Support role
  • Strong Electrical and Hydraulic system knowledge
  • Ability to read and interpret technical drawings, wiring diagrams, and pneumatic schematics
  • Familiarity with industrial automation
  • Excellent troubleshooting and problem-solving skills
  • Exceptional communication and customer-facing skills
  • Full UK driving licence and willingness to travel

What's in It for You:

  • Competitive salary with a performance-based bonus of up to 15%
  • Overtime paid at 1.5 times hourly rate for weekends and special assignments
  • Additional four hours at 1.5 times hourly rate for overnight stays
  • Fully expensed company car with private use
  • Flexible working hours
  • Career progression opportunities within a global organisation

If you are a highly motivated engineer looking for a challenging and rewarding role, click "Apply Now".

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.