Groups Conference and Events Sales Manager

INTERNATIONAL BRAND. CITY-CENTRE.

WHO ARE THEY?

A stylish and historic hotel nestled in the heart of Manchester, perfectly blending timeless elegance with modern comfort. With its prime city-centre location, this venue offers guests the best of both worldsproximity to the citys vibrant culture and business hubs, paired with a warm and welcoming atmosphere that keeps them coming back for more.

WHAT WILL YOU GET UP TO?

• Respond promptly to inquiries, offering bespoke solutions and collaborating with clients to negotiate terms and pricing.
• Follow and convert the enquiry in line with the Group & Events procedure, including follow-up calls, site tours, and utilisation of pre-agreed concessions.
• Process contracts and deposits according to the schedule, right through to the final bill.
• Plan the event with the customer up until the event day, ensuring a comprehensive handover with the operations team for a seamless experience.
• Optimise diary availability in line with the sales strategy.
• Identify and proactively engage potential group and event clients, including corporate accounts, tour operators, and event planners, to generate new business.
• Maintain an in-depth knowledge of the hotels offerings and the competitive landscape.
• Implement targeted sales strategies to boost group and event bookings and revenue.
• Cultivate relationships with existing clients to ensure repeat business through exceptional service, follow-ups, and tailored offers.
• Collaborate with the commercial team to create special offers and packages for group and event bookings, ensuring alignment with the overall sales strategy.
• Develop and maintain a database of potential group leads, tracking them for efficient follow-up.
• Gather client feedback to continually improve satisfaction.
• Utilise and maximise brand tools and resources to enhance the brands contribution.

YOUR DNA:

• Strong background in hotel events sales or operations.
• Proven leadership experience, with a knack for supporting and inspiring teams.
• A customer-focused mindset and the ability to build lasting relationships with stakeholders.
• Passion for exceptional service and a love for the hospitality industry.
• Skilled in cross-department collaboration to deliver unforgettable guest experiences.

Sound great? Please apply below. Not for you, but still looking for your dream role? We will help you with your next move.

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