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- Responsible for the day-to-day finance support of the operational Residential business across three key areas:
- Responsible for the production of KPI/MI reports produced for stakeholders in the Residential and Finance teams.
- Provide timely and accurate financial reporting to the ELT/SMT and financial modelling to the internal team as and when required.
- Responsible for set up of all financial aspects of new properties on Qube, including liaising with previous agents for the handover information.
- Responsible for overall levels of debt across the Residential portfolio
- Relationship management of Key Clients
- Responsible for the Annual ARMA and ARLA audits and compliance visits
- Software system Champion, with the ability to train the team on all aspects of the finance processes and driving continuous improvement across all areas of the Residential/Leasehold finance sphere of influence.
- Â To promote peak performance and develop colleagues through effective people management, embracing the one-to-one and review process.
- To ensure the team operate with a clear set of processes and procedures with inbuilt measures of quality and control – with the ability to make this visible to the business.
- Foster a culture of clear accountability within the team for deliverables, leading by example.
- Ensure all key procedures are comprehensively documented using the business procedures templates - developing and enhancing existing processes, controls and system use.
- Ensuring an excellent customer-focused service to residents and clients whilst making sure all legal obligations are met.
- Provide clear information to finance and wider business management teams to highlight issues and to flag trends and performance - particular focus on KPI reporting.
- Support to Finance Director, Director of Residential and Managing Director as and when required.
- Excellent People Management Skills
- Excellent attention to detail and strong organisation skills.
- Great communication skills, particularly in terms of presenting financial information to non-finance people, both verbally and in writing.
- Able to work on own initiative and manage own workload to strict deadlines.
- Analytical with good attention to detail and numeracy skills
- Strong IT skills, with particular competence in spreadsheets/Excel (advanced) and finance systems
- Engaging, possessing good stakeholder management skills
- Ability to analyse information and processes.
- Positive attitude to Change and embracing new ideas and ways of working.
- Ability to work within a broad finance team and consider cross-team impacts of new processes.
- Qualified CIMA, ACCA, AAT or qualified by experience.
- Part Qualified/Studiers are welcome to apply
- Ability to problem solve
- Positive and Can-do attitude
- Extremely organised and deadline focused
- Attention to detail
- Strong team leader and team player
- ARLA qualification – or the desire to work towards
- Previous management of a finance team is essential
- Previous service charge accounting experience is desirable
- Knowledge of Qube is desirable
- Experience in maintaining the accuracy and integrity of accounting records of designated portfolios preferably within the property sector or something of a similar nature.
- Understanding of leasehold property accounting
- Demonstrable experience in delivering excellent results through people
