Back to searchFinancial Claims Operations Manager
Time Recruitment Solutions Ltd
Posted 9 days ago, valid for 12 days
Manchester, Greater Manchester M24WU, England
£30,000 - £35,000 per annum
Full Time
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Sonic Summary
- The Operations Manager position is located in Manchester City Centre with a salary range of £30,000 to £35,000.
- This role involves managing a financial mis-sold claims department and ensuring high-quality service delivery.
- Key responsibilities include onboarding clients, managing open cases, maintaining client data integrity, and enhancing operational productivity.
- The ideal candidate should have experience in leadership, project management, and compliance within the legal or financial sectors.
- The job offers a Monday to Friday schedule, 25 days of holiday plus bank holidays, and opportunities for company events.
Manchester City Centre (next to Piccadilly gardens)
30,000 - 35,000 salary
Working for a leading service provider to the UK Legal Sector within a rapidly expanding business unit, you will be responsible for nurturing growth within a financial mis-sold claims department. You will focus on building effective processes that will enable high quality services to be provided to clients and implementing processes that will provide best in class overall administrative support.
The role
-Onboarding clients and working closely with the sales and marketing teams.
- Management of open cases and driving them to completion.
- Client data integrity and confidentiality.
- Understanding, following and improving our policies and procedures.
- Improving operational productivity
- Capacity and resource planning and management
- You will drive engagement and improved performance with our external service and product providers
- The role holder will also be a significant leader/contributor to projects and change management initiatives
- Manage and support administrators and sales executives
- Manage all FCA compliance and ensure best practice throughout the company.
- Undertake appropriate audit and due diligence to ensure compliance with overarching regulation and principles
The package
- 30,000 - 35,000 salary
- Monday - Friday hours only (9am - 5pm)
- Company nights out
- 25 days holiday plus bank holidays & Christmas shutdown
Please apply today with your latest CV to be considered for this role!
Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
