Are you passionate about providing excellent customer service and have experience in financial transactions? Our client, a prestigious organisation based in the City Centre, is seeking a Fees Adviser to join their finance and procurement team.
This is a full-time temporary role initially based from home, transitioning to a mix of office-based and remote work from January. You will be responsible for processing fees, charges, refunds, and adjustments, as well as setting up direct debits and handling bank reconciliations. Exceptional customer service skills are essential as you will be providing support and resolving queries via phone and email.
What you'll be doing:
Processing fees and reconciling paymentsSetting up direct debits and handling bank reconciliationsProviding outstanding customer service to clientsResolving queries in a timely and professional mannerCollaborating with the finance team to identify improvements and enhance efficiencyUndertaking adhoc duties associated with the role
What you'll need:
Experience providing excellent customer serviceKnowledge of financial transactions and reconciliationsAccounts receivable experience is advantageousStrong communication and interpersonal skillsOrganised and task-focused approachPC proficiency
If you are enthusiastic about joining a professional organisation and meet the above criteria, apply now or email your CV to .
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