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Customer Retentions

Hays Specialist Recruitment Limited
Posted 7 days ago, valid for 16 days
Location

Manchester, Greater Manchester M17 1DJ, England

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A travel company based in Manchester city centre is recruiting for a customer service role with immediate starts.
  • The position requires flexibility to work shifts, including 1 in 3 weekends, with hours from 8am to 4pm or 2pm to 10pm.
  • Candidates should have excellent written communication skills, customer focus, sales experience, and at least one year of experience in a similar role.
  • The role offers uncapped commission, a competitive benefits package, and a 12-week training program, transitioning to hybrid working after training.
  • Interested applicants are encouraged to apply with an updated CV or contact the recruitment agency for further discussions.

Your new companyTravel company based in Manchester city centre, recruiting with asap starts. You will need to be flexible to work shifts with 1 in 3 weekends. Shifts are 8am to 4pm or 2pm to 10pm. Hybrid working after training. Your new role You will be handling customer queries via live chat.Assisting existing customers looking to change their bookingsBuilding relationships with customers to understand their needsRetaining customers by finding alternative optionsUpselling additional packagesWhat you'll need to succeed

  • Excellent written communication
  • Customer focus
  • Sales experience
  • Target driven
  • Excellent negotiation skills

What you'll get in return Uncapped commissionExcellent training program, 12 weeks classroom based trainingHybrid working after trainingManchester city centre officesCompetitive benefits packageWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.