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Key Responsibilities:
- Provide 2nd and 3rd line support for the ERP system (IFS) and other core business applications
- Install and configure IFS Cloud
- Install and test IFS releases and service updates
- Create and customise IFS Cloud objects, fields, logical units, pages, tabs, events, lobbies, triggers, SQL reports, permission sets, and projections
- Create and install custom APIs
- Produce Crystal reports and Business Reporter outputs
- Handle data migration
- Troubleshoot and resolve application-related problems and incidents
- Provide system specifications, support documentation, and facilitate systems testing
- Manage and carry out deployments across different environments (Dev, Test, Prod) in accordance with the company change management process
- Collaborate with business stakeholders to understand and document business requirements
- Design and develop solutions that satisfy business requirements and deliver measurable business benefits
- Engage with software owners, vendors, and support partners for technical support and guidance
- Recommend business improvements through new technology or alternative uses of existing technology
Job Requirements:
Essential
- Experience with IFS Cloud, specifically in creating and customising IFS Cloud objects, fields, logical units, pages, tabs, events, lobbies, triggers, reports, permission sets, and projections
- Proven experience in creating and installing custom APIs
- Ability to independently troubleshoot and resolve complex problems
- Effective communication of technical concepts to non-technical users
- Ability to quickly assimilate relevant new technologies, concepts, architectures, and features
- Knowledge or experience with programming/scripting languages such as SQL, PL/SQL
- Passion for high-quality IT service delivery and continuous improvement
If you are an experienced ERP Technical Lead looking for a new opportunity to work with cutting-edge technology and grow within a dynamic company, we encourage you to apply now.
