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Housing Disrepair Solicitor

Housing Disrepair Solicitor

Douglas Scott Legal Recruitment

Posted 10 days ago, valid for 9 days

Manchester, Greater Manchester M17 1DJ, England

£38,000 - £45,600 per annum

Full Time

Retirement Plan

Employee Assistance

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Sonic Summary

The position is for a Housing Disrepair Solicitor located in Manchester City Centre, requiring previous experience in handling housing disrepair cases.
The role involves managing a caseload of approximately 60 cases, maintaining client records, and liaising with various stakeholders such as surveyors and housing providers.
Exceptional client care, particularly for vulnerable clients, and strong communication skills are essential for success in this role.
The salary is competitive and includes a bonus, with additional benefits like 24 days annual leave, flexitime, and opportunities for professional development.
Candidates should have prior experience in housing disrepair and a strong client-focused approach.

Position: Housing Disrepair SolicitorLocation: Manchester City Centre Job Responsibilities:

Case Management: Manage a caseload of approximately 60 housing disrepair cases. Previous experience in handling similar matters is essential.
Client Management: Maintain client records and communications through Proclaim and Zoho Case Management systems. Ensure clients are updated from the initial enquiry to case resolution.
Liaison: Work with disrepair surveyors, associations, housing providers, including city councils. Instruct experts and counsel as necessary.
Client Care: Provide exceptional client service, showing empathy, particularly for vulnerable or distressed clients.
Business Development: Assist in the growth of the department, contributing to its ongoing development.
Time Management: Exhibit excellent organizational and communication skills, both internally and externally.

Qualifications & Skills:

Experience: Previous housing disrepair case handling experience is required.
Client Focused: Strong client service skills with a duty of care.
Communication: Clear, prompt communication is essential, both within the team and with clients.
Empathy: A caring, empathetic approach, particularly when dealing with vulnerable clients.

Benefits:

Salary: Competitive salary + bonus (dependent on experience).
Flexibility: Flexitime and birthday privilege.
Holidays: 24 days annual leave with a holiday buy scheme.
Appraisals & Training: Annual appraisals and bespoke training opportunities.
Location: Convenient city centre location.
Development: Opportunities for growth and advancement.
Additional Perks: Employee assistance program and pension scheme.

This role offers a blend of client interaction, case management, and professional growth, making it a great opportunity for those with housing disrepair experience looking to join a supportive, thriving firm.

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