- To prepare correspondence and documents through audiotyping and word processing.
- To administer filing which will include daily filing and the opening, closing, storage and retrieval of client files in accordance with the detailed procedure contained in the Office Manual.
- To prepare mail and enclosures for despatch if required.
- To arrange for all copying to be done, in person if the admin assistant is not available to undertake the task.
- To make appointments, arrange meetings and to manage the fee earner diaries.
- To provide support to other secretaries and the administration team as required.
- To attend clients both in person and on the telephone and to provide such support in a professional and friendly manner in keeping with the firm’s standards for client care.
- To undertake any specific training when required to do so and overall to have a responsibility towards self-development.
- To ensure the confidentiality of all the firm’s and clients’ documentation and information.
- Help them live the 4-service promise and deliver excellent levels of client care.
- Demonstrable legal secretarial experience
- Computer literate
- Excellent command of English spelling, punctuation and grammar
- Excellent word processing and audio typing skills
- Excellent customer service skills, including professional and friendly telephone manner.
- Experience of working in a Personal Injury law firm, or civil litigation firm
- Experience of working in fast paced environment.
- Knowledge of the Proclaim case management system
- Audio typing speed of 65+ words per minute
- Experience of working with court forms and creating pleadings
- Experience of digital dictation, ideally Big Hand
- Salary is dependent on experience
- They offer employees a 3/2 alternate hybrid working rota, upon successful completion of probationary period.
- 23 days holiday, rising 1 day per year to a max of 26 days, plus bank/public hols.
- 3 holiday buy backs per year after 1 year of service
- Extra day’s holiday for your birthday after 2 years’ service.
- Plus loads more to tell you about!