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Job Type: Full-time
Basic Salary: £70,000 pa
About Our Client:
Our client is a Certified B Corp with a social purpose. At our client, their mission is to redefine financial inclusion by providing bespoke lending solutions to UK homeowners. They are committed to empowering individuals and fostering long-term financial well-being. Through innovative and purpose-driven approaches, they aim to challenge traditional norms and create a pathway for those who might be overlooked by conventional financial institutions.
The Role:
As their Digital Product Owner you’ll research and determine the business’ needs to create an end-to-end digital customer journey for their mortgages and other potential customer products. You’ll be the primary contact between business stakeholders and development teams and will drive forward the development of the digital customer journey product using agile methodologies.
You’ll gather and document requirements to present the vision and roadmap to deliver the objectives as well as acting as the voice of the customer throughout the SDLC process. Through working with cross functional teams, you will determine the path of which features to include and will pitch ideas for product features to stakeholders.
Key Responsibilities
- Collaborating with users and clients to understand and anticipate their needs and translate them into product requirements.
- Defining the vision for the Group’s product.
- Creating a product road map based on this vision.
- Developing and documenting user stories and user story maps.
- Lead design workshops to solutionise business requirements.
- Manage the product backlog and continuously prioritise backlog items due to changing requirements.
- Oversee all stages of product development.
- Deliver demonstrations of the product increment and lead sprint review sessions to gather feedback on the features developed.
- Monitoring and evaluating product progress at each stage of the development process.
- Liaising with the product team and end-users to deliver updates.
- Participating in Scrum meetings and product sprints, acting as voice of the customer throughout the SDLC.
- Clearly define product requirements and work closely with UI/UX team to ensure the product UI/UX is aligned to the product goals.
- Understand product domains and explain complex issues in clear terms to both technical and non-technical stakeholders.
- Write thorough UAT scripts to validate product features against business/customer requirements.
- Lead the UAT process, manage feedback from the business customers/users until the feature is confirmed to meet the acceptance criteria.
- Manage expectations of senior management, demonstrating product progress and incremental features on a regular basis.
- Support the implementation of the product and it’s features for clients and business users.
- Effectively communicate the value/ benefit of new product features to business users and clients.
- Oversee the delivery of new product features and ensure any feedback is considered, reviewed and a decision made on whether it should be added to the product backlog.
- Researching competition and products in the marketplace.
- Support senior management in evaluating existing products and forming strategies to select/develop new or update existing products.
Qualifications (minimum):
- Previously lead and managed the implementation of an online customer application and members area from inception to delivery.
- 3+ years’ experience in a product owner role or taking a leading role in software development projects in a customer facing capacity.
Qualifications (additional)
- Excellent communication skills with the ability to talk to and present to a range of audiences, sometimes acting as a translator between technical and non-technical parties.
- Experience working with agile methodologies
- Excellent analytical skills and an informed, evidence based approach.
- The ability to work under pressure on multiple projects/ products within your project timeframes.
- The ability to motivate others and lead change.
- A passion for creating solutions with a positive attitude to change.
- A strong interest in business and business development.
- A good understanding and grasp of information technology.
- Experience dealing with senior stakeholders.
- Ability to demonstrate an understanding of the role of a product owner.
- Excellent at documenting requirement specifications/ development sprint tickets and producing timelines and supporting documentation to senior business leaders.
- Leading daily standups, 3 Amigo sessions and Scrums
- Excellent competency in using Microsoft products i.e. Word, Excel, Powerpoint, MS Projects.
Desirable
- Certified Product Owner certification.
- Experience working in an Agile environment.
- Financial (Mortgage/ Loans) sector experience.
- Qualified Scrum Master
- Experience using tools such as JIRA, DEVOPS, Bizagi/MS Visio, SLACK, and Google Apps.
- Experience using tools such as Balsamiq, Figma, Miro to draft UX/UI and mock ups .
- Educated to degree level or equivalent professional qualification.
Here’s what you’ll get back:
- Up to 25 days’ annual leave + Bank Holidays
- Your birthday off, every year!
- A healthcare cash plan
- A contributory pensions scheme, matched up to 5%
- Long Service Awards
- Cycle to work scheme
- Life Assurance
Company Culture:
Join them on their journey to redefine financial inclusivity. As they continue to evolve, so do the possibilities for those they serve. Their goal is not just to provide loans but to architect a future where financial empowerment is a reality for everyone. At our client, they value creativity, innovation, and a collaborative spirit. Their team is dedicated to delivering exceptional results and creating a positive impact in the financial services industry. They believe in fostering a work environment that encourages growth, learning, and teamwork.
They are committed to encouraging equality, diversity and inclusion and aim to create a working environment where every employee is respected.
They will provide fairness, and respect to all their prospective employees, and all hiring decisions are based on merit.
They aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately disadvantage protected groups, and which are not justified by the demands of the role.
Everyone is welcome at our client! They are proud in creating an inclusive and diverse culture in their Evo Team community. They want to ensure that you feel comfortable and can give your best throughout the recruitment process. They encourage applications from all backgrounds and communities, and they are more than happy to discuss any reasonable adjustments that you may require. Please get in touch with them at any stage of recruitment to discuss it.
If you need any support with completing this application, please contact them and they will be happy to assist.
Our client is a Disability Confident Committed employer. They offer interview to anyone with disability who meets the minimum criteria for the role.
REF-219 775
