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Service & Upsell Specialist

Service & Upsell Specialist

Irlam Associates

Posted 2 days ago, valid for 6 days

Manchester, Greater Manchester M17 1DJ, England

Full Time

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Sonic Summary

Join a leading insurance company as a Service & Upsell Specialist, providing exceptional customer service to existing policyholders without cold calling.
No prior insurance experience is necessary, as full training will be provided for the role.
Candidates should have experience in customer service, inbound sales, retention, or upselling, along with excellent communication skills.
The position offers a competitive salary with a bonus structure, and the potential for career progression in a growing company.
Ideal candidates will have a driven, target-focused mindset and a passion for delivering outstanding service.

Join a leading insurance company as a Service & Upsell Specialist – where you’ll provide exceptional customer service while offering additional products that add value to our customers.No cold calling – all existing policy holders and migrated customers! No insurance experience needed – full training provided!What You’ll Do:

Handle inbound customer queries and policy migrations.
Provide outstanding customer service, guiding customers through renewals and upgrades.
Upsell and cross-sell products that enhance their coverage.
Build rapport and help retain customers.
Work towards realistic targets with excellent bonus potential.

What We’re Looking For:

Experience in customer service, inbound sales, retention, or upselling.
Excellent communication skills and a customer-first approach.
Confidence in handling objections and providing solutions.
A driven, target-focused mindset with a passion for service.

What’s in It for You?

Competitive salary + bonus structure
Full training – no insurance experience required!
Progression opportunities in a growing company
A supportive, team-focused environment

Apply today and start your career in a rewarding inbound sales role!

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