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Main Areas of Responsibility
- To increase enquiry numbers and achieve growth across a dedicated patch of accounts ·
- Increase the number of referring consultants in the patch
- Act as a main point of contact for consultants, working alongside Agency Support to deal with all agency queries
- Maintain a record of existing accounts, record account/consultant profile information/ activity and competitor insight on the Sales CRM
- Follow up with all consultants in the patch regularly to ensure their needs are being met
- Identify cross-sell opportunities to engage the agencies with alternative service offerings including Screening & International ·
- Account map medium size agencies to identify key stakeholders within each
- Deliver online umbrella and legislation training to consultant where required
Management
- Effective leadership and management of the team
- Oversee day to day operations and KPI’s
- Work with your team to set clear goals and objectives in line with growth expectations
- Provide regular feedback, coaching, objective setting and performance evaluations to optimise productivity
- Monitor team performance and report back to Sales Director on a regular basis
- Identfy training needs and provide coaching
- Promote a strong team culture, recognising high performance and rewards accomplishments
- Raise our clients online social media profile
Other Duties
- Attend face to face agency visits, and some hospitality where required
