Technical Call Scheduler

Job Advertisement: Technical Call Scheduler (Contract Position)

Position: Technical Call Scheduler
Location: On-site in Atherton, Manchester
Contract Duration: Minimum 6 weeks
Start Date: Immediate
Working Hours: Monday to Friday
Positions Available: 2

We are seeking two organized and proactive Technical Call Schedulers to join our team on a contract basis at our Atherton, Manchester site. This is a fantastic opportunity for individuals who are ready to start immediately and play a critical role in our scheduling operations.

Key Responsibilities:

• Schedule and book calls for our engineers, ensuring efficient time management and resource allocation.
• Handle incoming client calls, providing excellent customer service and resolving scheduling-related queries.
• Maintain accurate and up-to-date records of all scheduled calls and client interactions.
• Coordinate with engineers to confirm availability and manage any changes to their schedules.
• Work closely with the team to ensure smooth and effective communication between clients and engineers.

Requirements:

• Must have the right to work in the UK.
• Ability to travel to and from our site in Atherton, Manchester.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Previous experience in scheduling, customer service, or administrative roles is advantageous but not essential.

Benefits:

• Competitive hourly rate.
• Opportunity to work in a dynamic and supportive team environment.
• Immediate start with potential for further opportunities