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Cruise Customer Service Consultant

C&M Travel Recruitment
Posted a day ago, valid for 23 days
Location

Manchester, Greater Manchester M28 2, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Cruise Customer Service Consultant position offers a basic salary of up to £26,000 along with additional company benefits.
  • Successful candidates will assist clients with queries regarding existing bookings and make necessary amendments, ensuring high levels of service.
  • This remote role provides both full-time and part-time opportunities, requiring a minimum of 30 hours per week.
  • Applicants must have a minimum of 1 year of experience in the cruise industry, preferably with a cruise specialist company or travel agency.
  • Key skills include excellent customer service, attention to detail, and the ability to work to deadlines.

Cruise Customer Service Consultant  HomeworkingSuccessful Cruise Customer Service Consultant  will be rewarded with a basic salary UPTO £26,000 along with other company benefits . Working for a successful Cruise company, in their Customer Service team , successful Cruise Customer Service Consultants will assist clients with any queries on existing booking and complete any amendments, whilst offering a high level of service . This is a remote position and both full time and part time hours available min of 30hrs per week .Opening Hours 9am -6pm Monday-Friday , Saturdays 9am-6pm , working 1 Saturdays per month. Cruise Customer Service Consultant responsibilities . Assisting clients with any queries on their cruise reservations and completing any amendments on bookings. Booking additional services when required including excursions, dining, and drink packages.. Offering an exceptional level of customer service and completing work to a high standard. Cruise Customer Service Consultant skills required. Must have cruise knowledge having worked for a cruise specialist company or travel agency with a good level of cruise and travel knowledge. . Experience booking and emending cruise itineraries, hotels, and flights for clients, using a variety of booking sites.  . Excellent customer service skills with the ability to build a rapport with clients.. Excellent attention to detail and confident working to deadlines If you would like to apply for the role of Cruise Customer Service Consultant homeworking, please apply to or call Rachel

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.