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- Role: Operations Manager
- Location: Manchester Region
- Salary: 65,000 - 70,000 plus package and bonus
- Social Housing
- Permanent role
Gordon Leak Associates is working with a growing Social Housing company who are looking to recruit an experienced Ops Manager to join their North Region.
This is a fantastic opportunity to join a company who due to growth is offering a competitive salary, career progression and a fantastic work life balance.
We are looking for candidates that have worked in Social Housing/Housing Associations or on External projects but will also consider other refurbishment experience within housing. This is an exceptional role with a clear progression path.
Duties
- Lead and manage and day to day responsibility for the Housing team
- You will be responsible for ensuring the most effective processes in place, to enable to deliver the best service
- Responsible for managing the budgets in these areas and ensuring value for money.
- You will have in-depth knowledge of Housing services and a proven track record in leadership, housing management and budget management
- Experience of management of specialist housing services within a regulated environment
- Experience of developing and delivering service improvement projects
- Experience of operational leadership of case management including effective partnership working
- Evidence of leading successful, high performing teams
- Ability to use insight reports and implement change initiatives as a result
- Able to perform to a high standard within a pressurised environment
- Excellent written communication skills for effective correspondence, report writing and statistical work and excellent verbal communication skills including assertiveness, listening, negotiating, and influencing skills
- Demonstrable ability to make informed decisions when assisting and supporting dealing with complex or challenging cases
- You will need to have strong interpersonal, communication and leadership skills at all levels To act as a role model in actively putting the customer at the heart of the service.
- Responsibility for ensuring that your team work safely and ensure compliance.
For more information please apply with an updated CV or contact Jennifer directly.
