Solutions Manager

Solutions Manager

Location: Manchester (on-site requirement 3 times a week)
Reports to: Head of Development

Why This Role?

Are you a strategic thinker with a passion for leading high-performing teams, driving efficiency, and delivering impactful business solutions? If so, this is your opportunity to play a pivotal role in shaping the future of a leading B2B retail supply chain provider.

As a Solutions Manager, you will act as the essential bridge between IT and business operations, ensuring seamless alignment of technology capabilities with strategic objectives. You will drive transformation, optimise processes, and lead a talented team to deliver innovative solutions in an evolving and dynamic business landscape.

What we offer:

• Basic Salary, £50-60k
• A discretionary bonus scheme based on company and personal performance (defined each year, usually around 10-12%)
• A hybrid work arrangement 3 days a week in Manchester office
• A pension scheme of 5% employer and 5% employee contribution
• Company shares scheme once a year you can buy shares at a discounted rate and pay for these monthly over 3 years before cashing them in or getting your saved money back.
• Life Assurance
• 33 days holidays (including bank holidays)
• EAP
• Benefits portal providing discounts to many leading brands

Your Impact:

• Lead and Inspire: Manage a team of up to five specialists, fostering a culture of accountability, innovation, and continuous improvement.
• Drive Business Efficiency: Collaborate with key stakeholders and work closely with key business units in customer experience, procurement, sales, and operations to enhance workflows, tools, and processes.
• Deliver Impactful Solutions: Oversee the development and implementation of solutions that streamline supply chain functions and improve operational performance.
• Champion Agile Ways of Working: Implement Agile methodologies to ensure the efficient delivery of high-value projects, aligning with strategic business goals.
• Optimise Technology Investments: Lead ERP and WMS-related initiatives, including the ongoing migration to a new system, ensuring systems are leveraged effectively.

Key Responsibilities:

• Define, refine, and own the backlog of work for your team, ensuring alignment with business priorities.
• Facilitate requirements gathering workshops, translating business needs into actionable development tasks.
• Develop and manage strategic roadmaps, balancing short-term deliverables with long-term objectives.
• Lead cross-functional collaboration to enhance workflows and maximise system capabilities.
• Manage vendor and supplier relationships to ensure effective solution delivery.
• Establish and track performance metrics to measure team impact and business value.

What Success Looks Like:

• A high-performing team delivering solutions that enhance operational efficiency and customer satisfaction.
• Well-defined and prioritised backlog, ensuring continuous delivery of high-impact work.
• Strong relationships with stakeholders, resulting in seamless collaboration between business and IT.
• Effective implementation of Agile methodologies, leading to improved team velocity and responsiveness.
• Data-driven decision-making, ensuring solutions are aligned with strategic goals and deliver measurable value.
• Successful execution of ERP and WMS projects, optimising system functionality and business processes.