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Helpdesk Administrator

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Posted 2 days ago, valid for 20 days
Location

Manchester, Greater Manchester M17 1DJ, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Helpdesk Advisor position in Manchester offers a salary of £25,459 and requires candidates to have experience in customer service, administration, or helpdesk roles.
  • The role involves managing multiple mailboxes, delivering excellent customer service, and building strong relationships with clients.
  • Candidates must be IT literate, able to work at a fast pace, and handle pressure effectively.
  • Duties also include scheduling jobs, managing emails and phone calls, and ensuring timely processing of maintenance work.
  • This is a temporary position with working hours from Monday to Friday, 8 am to 5 pm, and the ideal candidate should be hardworking, reliable, and organized.

Helpdesk Advisor - ManchesterMonday - Friday 8am - 5pm£25,459Are you looking for a new challenge? Do you have experience within Customer service, Administration or Helpdesk? If so, we would love to hear from you!Working within the Facilities sector, no two days will be the same! We are looking for a number of temporary staff to hit the ground running while our client is experiencing a very busy period! You must be IT literate and able to work at a fast pace and under pressure to be successful in this role.Duties and Responsibilities include:* Managing multiple mailboxes* Delivering great customer service* Building outstanding working relationships with clients* Managing emails and phone calls* Scheduling jobs within an agreed time frame* Chasing up jobs to be completed* Managing and updating business-critical issues daily* Updating systems to ensure complete transparency* Ensuring that maintenance work is processed in a timely manner* Demonstrating professionalism at all times* Raising invoices and purchase order numbersThe ideal candidate will be:* IT literate* Hardworking* Resilient* Trustworthy* Reliable* Organised* PunctualIf you would like to know more about this role then please APPLY NOW for an immediate telephone call!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.