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Technical Support Engineer

Hunter Selection
Posted 5 days ago, valid for 12 days
Location

Manchester, Greater Manchester M24WU, England

Salary

£30,000 - £34,000 per annum

Contract type

Full Time

Employee Assistance

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Sonic Summary

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  • The position is for a Technical Support Engineer based in Manchester (M23) with a salary of up to £34,000.
  • The role involves supporting installers with technical assistance via phone and email, handling around 2500 calls a month.
  • Candidates should have experience as an Installer or in a Technical Support role with customer service experience.
  • The position offers Monday to Friday hours, 20 days holiday plus bank holidays, and additional benefits such as bonus schemes and an employee health portal.
  • Occasional travel to sites is required, and applicants will be considered based on their relevant skills and qualifications.

Technical Support Engineer

Manchester (M23)

Paying up to 34,000

Monday - Friday hours (8:30-4:30/ 9:30-5:30)

20 days holiday + Banks, EAP, Bonus schemes + More

Are you an Installer/ Installation Engineer looking to come off the tools and work in the office?

If so, my client are a manufacturing company based in the Manchester area who are looking for a Technical Support Engineer to support the team with calls coming in from installers that need assistance.

Main Responsibilities:

  • Reporting into the Technical Support Manager
  • This is an office based position, with occasional travel to sites
  • Working on the emergency hotline
  • You will roughly take around 2500 calls a month from installers
  • Covering emails as well as via the phone
  • Speaking with the installers that call in and direct them on what to do

To be considered for this position you will be an Installer or you will be within a Technical Support role at the moment with customer service experience.

Benefits:

  • 20 days holiday + banks
  • Christmas Shutdown
  • EAP, Bonus schemes, Company events, Employee health and wellbeing portal

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.


Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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